1. National Managers' Community
The National Managers' Community (NMC), founded in 2000, is a grassroots, horizontal, national network of federal public service managers spanning all departments and agencies from sea to sea to sea.
2. Vision
A national community of managers, driven by passion, connected by shared values and the common purpose of transforming the culture of the public service for the benefit of all Canadians.
3. Mission Statement
The NMC represents, supports and promotes the needs, interests, and aspirations of all federal public service managers in their role of achieving public service objectives.
4. Key Leadership Competencies
The National Managers' Community embraces the key leadership competencies as outlined in the Key Leadership Competencies Profile published by the Canada Public Service Agency:
See Annex C for lists of effective and ineffective behaviours.
5. Definition of a Manager
The Treasury Board Secretariat defines a public service manager as an employee who forms part of a management team and is accountable for exercising delegated authority over human and financial resources to accomplish the objectives of the organization in the Public Service of Canada.
The NMC includes managers who meet this definition as well as those without accountability for exercising delegated authority. The NMC also welcomes public servants who aspire to be managers.
6. Governance
The Governing Council is the NMC's decision-making body. The NMC takes advice from its Champion, the ADM Advisory Board and its key partners. The NMC has a Secretariat located in Ottawa, hosted by the Canada Public Service Agency, with staff located in the regions. The NMC's regional resources and the Secretariat work together to implement the strategic priorities of the NMC and to support the Regional Managers' Networks.
Article 1.0 National Managers' Community
Article 2.0 Regional Managers' Networks
Article 3.0 NMC Regions
Article 4.0 Governing Council
4.1 Purpose
The Governing Council is the NMC's decision-making body. The NMC takes advice from its Champion, the ADM Advisory Board and its key partners. The NMC has a Secretariat located in Ottawa, hosted by the Canada Public Service Agency, with staff located in the regions. The NMC's regional resources and the Secretariat work together to implement the strategic priorities of the NMC and to support the Regional Managers' Networks.
4.2 Members
The Governing Council comprises:
Voting Members
Non-Voting Members
All Governing Council Members are volunteers, with the exception of the Executive Director.
4.3 Election of Voting Members
Regional Representatives are elected in their region in accordance with their regional process. A documented record of selection is made and notification given to the Secretariat. Regional Representatives serve for up to a two-year term with the possibility of an additional one-year extension to facilitate knowledge transfer.
The Chair is elected by a simple majority by voting Governing Council Members for a one-year term that may be renewed for a maximum of two additional years. The region from which the Chair is elected then elects a new Regional Representative to serve on the Governing Council. To be elected Chair, an individual must have served on the Governing Council as a member in good standing for a minimum of one year. If this criterion cannot be met, the Governing Council may consider electing a former Governing Council Member.
The Vice Chair is elected by the Governing Council to perform the duties of the Chair when the Chair is unable to perform his or her duties. In the event that the Chair leaves office prematurely, the Vice Chair takes over until a new Chair can be elected. Any Governing Council Member may be elected as Vice Chair.
Timing of Elections - The Chair and Vice Chair are elected in February/March with accountability beginning in September. Regional Representatives are selected in advance of the February meeting.
4.4 Alternates
If an elected Regional Representative is unavailable for Governing Council meetings, an alternate may replace the Regional Representative and vote on behalf of the region. The alternate must be identified by the region to the Secretariat and briefed by the Regional Representative prior to the meeting. The alternate is also expected to brief the Regional Representative and the Regional Committee after the meeting. Regional Coordinators are not eligible to serve as alternates.
Regional Representatives/alternates are expected to attend all Governing Council meetings (including conference calls).
4.5 Frequency of Meetings
Governing Council meetings consist of a minimum of two annual face-to-face meetings as well as conference calls, usually monthly, at the call of the Chair. One face-to-face meeting is held in February/March while the other is held in the fall.
4.6 Agenda
A call for proposed agenda items is sent by the Secretariat to Governing Council Members at least two weeks in advance of a meeting. The agenda is then prepared by the Executive Director in consultation with the Chair and sent out in advance of the meeting. Any items requiring decision by the Governing Council must be clearly identified on the agenda. Decision items arising at a meeting that are not on the agenda require the unanimous agreement of those present for a vote to be taken at that meeting. Otherwise, the items are tabled and deferred to the next meeting.
4.7 Quorum
In order to constitute an official meeting, a Quorum is required. Quorum is 50% +1 of the Voting Members (total of 8).
4.8 Voting
Decisions are taken by a simple majority. Each region has one vote. Voting by proxy is not permitted.
4.9Minutes
Minutes are prepared and sent for translation by the Secretariat and sent to all Governing Council Members within two weeks of a meeting. The minutes are approved at the following Governing Council meeting and then posted on the Web site.
4.10 Duties
The Governing Council:
4.12 Conflict Resolution
If a conflict arises or a Governing Council Member fails to follow the Code of Conduct, the Chair makes every effort to resolve the situation, including discussing it with the member's Regional Committee. A member may be replaced; however, prior to replacement, a motion must be put forward and approved by the Governing Council. The resulting decision is sent to the member and the member's Regional Committee.
4.13 Committees
The Governing Council, at its discretion, may create committees for the purpose of undertaking specific tasks or operations.
The Governing Council provides direction to such committees concerning its expectations. Committees draft their terms of reference for approval by the Governing Council. The Governing Council periodically reviews each committee's progress in accordance with its terms of reference.
Article 5.0 ADM Advisory Board
The ADM Advisory Board provides advice and guidance to the Champion on proposed plans and strategies of the NMC and how they might best be pursued to ensure success.
Article 6.0 Secretariat
6.1 Core Structure
6.2 Purpose
6.3 Reporting Relationships
Executive Director
Regional Coordinators
Finance/Administrative/Project Officers or Clerks
Project Manager for annual Managers' Professional Development Forum
Performance Appraisals
The Chair provides input to the line manager with respect to performance appraisal relating to the Executive Director. In the event of performance issues with the Executive Director that might lead to an intervention, the Chair consults with the Governing Council as to the appropriate action to be taken and follows up with the line manager.
The Governing Council Member and the Executive Director provide input for appraisals for Regional Coordinators, which are completed by the line manager in the host department. In the event of performance issues that might lead to an intervention, the three parties consult as to the appropriate action to be taken.
Article 7.0 Roles & Responsibilities
Champion
The role of the Champion, who is a Deputy or Associate Deputy Minister appointed by the Clerk of the Privy Council, is to:
Chair of the Governing Council
The role of the Chair is to ensure the integrity of the Charter and By Laws and to:
Vice Chair of the Governing Council
The Vice Chair is elected by the Governing Council to perform the duties of the Chair when the Chair is unable to perform his or her duties. In the event that the Chair leaves office prematurely, the Vice Chair takes over until a new Chair can be elected. Any Governing Council Member may be elected as Vice Chair.
Governing Council Members
Executive Director
The main duties of the Executive Director are to:
A detailed work description for the Executive Director can be found in Annex A.
Regional Coordinator
Regional Coordinators have four main tasks:
A detailed work description for Regional Coordinators can be found in Annex B.
Article 8.0 Key Partners
Key partners include, but are not limited to the following: Federal Councils Canada Public Service Agency Canada School of Public Service Treasury Board Secretariat Public Service Commission Individual departments and agencies Other networks and communities Other levels of government
Article 9.0 Business Planning and Reporting
9.1 Strategic Plan
The Governing Council is responsible for maintaining an up-to-date three-year strategic plan. Each fall the Governing Council holds a strategic planning meeting with key partners and the ADM Advisory Board. The purpose of this meeting is to review the annual report from the prior year and the current three-year strategic plan in order to ensure that NMC programs and priorities continue to be relevant to managers and enable the NMC to support government priorities. Outcomes from the meeting are used to update the strategic plan. The Secretariat is responsible for preparing a report of the meeting. Immediately after the fall meeting, the Governing Council forms a Strategic Planning Committee to update the three-year strategic plan. The Strategic Planning Committee prepares a draft of the updated strategic plan within one month of the strategic planning meeting and forwards it to the Governing Council Members for review. The Governing Council approves the final updated strategic plan.
9.2Annual Work Plan
After the strategic plan has been updated, the Executive Director issues a call for annual work plan submissions through the Governing Council Members and Regional Coordinators. Submissions are based on a template that outlines the priorities identified at the strategic planning meeting. Notional funding allocations are provided by the Executive Director. Regional Coordinators work with the Regional Committee/Managers' Network to prepare a submission that identifies deliverables for each priority. Regional Coordinators provide the regional submissions to the Executive Director by the end of December. The Executive Director rolls the submissions into a proposed national work plan. The national work plan is submitted to the Governing Council for initial review and comments by the end of February. The Governing Council meets in March for final review and approval of the national work plan. The Governing Council also meets in March with the ADM Advisory Board to outline and discuss the key priorities of the annual work plan to ensure consistency with departmental activities. Once the annual work plan is approved, MOUs are prepared and the approved annual work plan is disseminated to Governing Council Members and Regional Coordinators via the Executive Director.
9.3Monitoring and Reporting
The Executive Director is responsible for monitoring the annual work plan and budget, and providing an update for the Governing Council. The Executive Director is responsible for complying with CPSA reporting requirements. Quarterly reviews of the budget and funding allocations are conducted as required.
9.4Annual Report
The annual report compares the actual programs and expenditures that have occurred during the fiscal year against those proposed in the annual work plan. The Executive Director issues a call in May to Regional Coordinators and Governing Council Members for them to prepare their annual report based on the template. The regional annual reports are completed and submitted to the Executive Director by the end of June. The Executive Director consults with the CPSA representative to ensure that CPSA reporting requirements are met. The Executive Director completes a gap analysis between the planned and delivered activities. The Executive Director rolls the regional reports into a national annual report, which is circulated to key partners and posted on the NMC Web site one month prior to the strategic planning meeting in the fall.
Article 10.0 External Review
Every five years, a third party is retained to conduct a high-level review of the NMC's governance, business plan and strategic planning processes. The review involves consultations with the wider management community and key partners.
Article 11.0 Recognition
NMC Leadership Award (Regional)
The NMC Leadership Award recognizes managers at the regional level for their contributions to corporate horizontal initiatives, organizational culture, people management and public service renewal.
Mike Nurse Leadership Award (National)
The Mike Nurse Leadership Award recognizes a manager or an executive for exemplary service at the national level in supporting the managers' community.
Other awards may be created at the discretion of the Governing Council.
Article 12.0 Managers' Professional Development Forum
The Managers' Professional Development Forum is held annually at a different geographic location as determined by the Governing Council. A Project Manager is hired to manage the forum through a process approved by the Governing Council. The Project Manager updates the forum manual outlining roles and responsibilities and a decision-making matrix for all aspects of the forum and has it approved by the Governing Council. A Forum Steering Committee is established by the Governing Council to provide direction and advice to the Project Manager. The Project Manager provides regular updates and briefings to the Governing Council. An Annual General Meeting is held as part of the forum to update the management community on NMC programs and activities.
Article 13.0 Host Departments
13.1 Regional Host Departments
The role of host departments is to provide accommodation, human resource, financial, IT and administrative support, unless otherwise negotiated. The level of support is specified in an MOU between the host department and the CPSA.
13.2 National Host Department
The national host department, the CPSA, provides accommodation, human resource, financial, IT and administrative support to the Secretariat. It reflects NMC programming in its own RPP and DPR, and liaises with the TBS to provide funding for the NMC.
Article 14.0 Financial Accountabilities
As the national host department, the CPSA is accountable for the finances of the NMC. The CPSA ensures that the Executive Director is delegated appropriate staffing and financial authorities to effectively manage the programs and activities of the NMC.
Article 15.0 Amendments
These by-laws may be amended at any time through a motion made and approved by the Governing Council.
Executive Director - Work Description
Client Service Results
Key Activities
Organizational Context: The Executive Director has up to 20 staff, 13 of whom are regionally based. Functional direction and guidance is provided by the Deputy Minister selected by the Clerk of the Privy Council to serve as Champion for the NMC.
Goals and objectives are developed and approved through the Governing Council, which is made up of elected manager representatives from each region. The Governing Council is headed by an elected Chair.
Regional Coordinator - Work Description
Roles and Responsibilities
The role of the Regional Coordinator is directly linked to the mandate, strategies and business case that are developed and corporately supported by the Governing Council of the National Managers' Community (NMC). The role is also linked to the goals and objectives established by the Regional Managers' Network/Committee and is influenced by relationships established with the Federal Council, and federal government departments and agencies, including central agencies.
The Regional Coordinator is uniquely positioned to work closely with these stakeholders and operates within the policies, procedures and guidelines of the regional host department, which, in most cases, is the organization that sponsors the Federal Council, i.e. Western Economic Diversification, the Atlantic Canada Opportunities Agency, or Public Works and Government Services Canada. The Regional Coordinator also works within certain protocols and procedures of the Canada Public Service Agency since it hosts the national NMC Secretariat.
The Governing Council of the NMC, through the Executive Director of the NMC Secretariat, provides the Regional Coordinator with national direction and guidance. Regional direction and guidance is provided by the Regional Committee of the Regional Managers' Network. The Regional Coordinator works in a virtual environment, communicating primarily through e-mail and conference calls.
With so many decision-makers involved, a multiple reporting relationship framework is required to ensure that national and regional programs are aligned, and that accountabilities to different stakeholders with similar but different needs are clearly understood. As well, financial and administrative accountabilities required by the regional and national host organizations must be respected.
The following describes the multiple reporting relationships and the roles and responsibilities associated with each one:
1. Functional reporting to the Executive Director of the NMC Secretariat
2. Line reporting to the designated officer in the regional host department
3. Functional reporting to the Regional Managers' Network/Committee
Within this reporting relationship framework, the following describes the roles and responsibilities of the Regional Coordinator in the planning, delivery and reporting of the program goals and objectives that are aligned with the three pillars outlined in the NMC's business plan (community building and engagement; learning and development; and contributing to policy effectiveness):
Events
Acts as project manager to develop programs and to plan and deliver local and regional events in partnership with the Regional Committee in the areas of learning, networking and community building. Tasks include coordinating an NMC presence when requested, and promoting, marketing and coordinating the NMC booth.
Coordinates meetings and sessions, and acts as a facilitator to gather input from regional manager stakeholders on federal public service administrative policies and other relevant topics, programs or future initiatives that have an impact on managers.
Coordinates activities and programs approved by the Governing Council (coaching sessions, community of practices, leadership sessions, etc.).
Participates in the project team for the Managers' Professional Development Forum, developing programming for the forum and taking the lead on key files and activities to assist in the logistics of forum planning and delivery.
Networks with other Regional Coordinators and Departmental Managers' Coordinators for the purpose of obtaining feedback on activities/events planned for managers.
Communication, Promotion, Marketing
Develops and/or delivers presentations to regional managers' communities and other potential stakeholders to raise awareness of the NMC's Governing Council and its resources; consults with the local community to identify current and imminent concerns.
Promotes the NMC by attending various trade shows, conferences, and presentations, conveying the message that the Governing Council is a resource for all managers.
Supports Web site development locally and nationally by maintaining regional information, providing information for key elements, developing content and gathering intelligence.
Develops strategic communication plans and implements tools and activities, including newsletters, Web sites and brochures, to provide managers with information on issues and initiatives affecting them.
Promotes the annual national Managers' Professional Development Forum.
Promotes the Mike Nurse Leadership Award and the Leadership Award in their region; coordinates the regional selection of the Regional Leadership Award recipient.
Partnerships
Establishes and maintains partnerships with other committees of the Federal Council, including HR committees, official languages committees and youth / future leaders networks, as well as with such organizations as the Association of Professional Executives (APEX), to avoid duplication and create opportunity to pursue a partnership/horizontal approach to many of the issues affecting the managers, such as Government of Canada initiatives, succession planning, learning, competency profiles, mentorship and coaching programs.
Develops working relationships with central agency representatives in consultative roles and acts as a liaison between these representatives and regional managers; coordinates consultative activities of interest and concern to regional managers.
Contributes to the efforts of regional, national, departmental and interdepartmental organizations, other levels of government (provincial, municipal), and professional organizations such as the Institute of Public Administration of Canada and the Financial Management Institute of Canada, in areas affecting managers.
Research, Planning and Reporting
Seeks input from stakeholders and local manager groups by facilitating, coordinating and synthesizing results for draft plans and strategies on behalf of the Governing Council.
Researches, studies and analyses information in support of other projects and activities of the Governing Council, the Federal Council, or other government departments and agencies, to make appropriate recommendations to the Governing Council.
Develops the annual regional work plan, aligning activities with regional managers' community needs and the three pillars of the NMC business plan.
Produces and submits the annual regional report on work plan outcomes, and describes and measures the success of regional activities.
Prepares and submits funding proposals to the Governing Council and other funding sponsors (e.g., the Federal Council, regional departments and agencies, other levels of government) in search of financial resources to support regional programs and initiatives.
Participates in the development of the NMC's annual business plan, ensuring that regional interests and recommendations are represented.
Plans and maintains budgets (in partnership with the Governing Council, the Secretariat, and the Regional Managers' Network) for planned events and committees.
Submits a post-forum report to the Forum Project Manager, describing any additional roles or responsibilities of the Project Leads, identifying what went well as well as lessons learned, and providing recommendations for improving on logistical planning and organization of the forum.
Key Leadership Competencies
MANAGER Effective Behaviours
VALUES AND ETHICS Serving through Integrity and Respect
STRATEGIC THINKING Innovating through Analysis and Ideas
Analysis
Ideas
ENGAGEMENT Mobilizing People, Organizations, Partners
MANAGEMENT EXCELLENCE Delivering through Action Management, People Management, Financial Management
Action Management - Design and Execution
People Management Individuals and Workforce
Financial Management Budget and Assets
Generic Ineffective Behaviours FOR ALL LEVELS
VALUES AND ETHICS Serving through Integrity and Respect
STRATEGIC THINKING Innovating through Analysis and Ideas
Analysis
Ideas
ENGAGEMENT Mobilizing People, Organizations, Partners
MANAGEMENT EXCELLENCE Delivering through Action Management, People Management, Financial Management
Action Management Design and Execution
People Management Individuals and Workforce
Financial Management Budgets and Assets