Wayne G. Wouters

Mr. Wayne G. Wouters was appointed Clerk of the Privy Council and Secretary to the Cabinet by the Prime Minister on July 1st, 2009. From December 2004 to June 30, 2009, Mr. Wouters was Secretary of the Treasury Board. Prior to this Mr. Wouters was Deputy Minister, Human Resources and Skills Development Canada (HRSDC) and Chairperson, Canada Employment Insurance Commission and previous to that, Deputy Minister, Human Resources Development Canada (HRDC) and Deputy Minister of Labour.

Mr. Wouters was born in Edam, Saskatchewan. He attended the University of Saskatchewan where he received his Bachelor of Commerce (Economics). After graduation, he studied at Queen's University, earning his Master's Degree in Economics. In 1975, Mr. Wouters started his career as a Lecturer in Economics at the University of Saskatchewan. He began his public sector career in 1977 with the Government of Saskatchewan where he held several positions between 1977 and 1982, culminating in the position of Director, Energy Policy Branch, Department of Mineral Resources (Saskatchewan). In 1982, Mr. Wouters joined the federal Department of Energy, Mines and Resources as the Director of Industry Analysis. In 1986, he became Deputy Director General, Project and Fiscal Analysis and in 1989, he was appointed Director General, Financial and Market Analysis.

In 1990, Mr. Wouters accepted a position as Director, Economic Development Policy Branch with the Department of Finance, becoming General Director in 1993. In 1994, Mr. Wouters joined the Privy Council Office (PCO). From March until September of that year, Mr. Wouters was the head of the federal Task Force on the Newfoundland Economy. Upon completion of those duties in September 1994, he became the Assistant Secretary to the Cabinet (Program Review), where he oversaw preparation of the expenditure reduction plan that was part of the 1995 federal Budget. In December 1994, Mr. Wouters was appointed Deputy Secretary to the Cabinet (Plans and Consultation).

Mr. Wouters remained with the Privy Council Office until September 1997 when he was appointed Deputy Minister of the Department of Fisheries and Oceans (Canada).

Opening Keynote Address

Marlene Cullen-LeBlanc

Marlene Cullen-LeBlanc is a certified Outreach Officer with the Public Service Pension Centre based in Shediac, New Brunwick. She has been with the Pension Center for 32 years. With her experience and knowledge of the Public Service Pension Plan, she will provide information on the Pension Plan as well as provides hints & suggestions to prepare everyone for a smooth transition into retirement.

Your Pension at a Glance – PWGSC (French)

Jennifer Mew

Jennifer Mew is a Client Liaison Officer in the Outreach Services section of the Public Service Pension Centre in Shediac, NB. She has been with the sector for 23 years, working in many different areas within the pension centre. Jennifer has been providing pre-retirement sessions since September 2006. Immediately prior to that, she was a Policy and Legislation Officer in the Policy and Advisory Services section for 4 years. She will be talking about your Public Service pension and related benefits.

Your Pension at a Glance – PWGSC (English)

Tod Maffin

Tod Maffin is one of North America's leading digital marketing experts, specializing in viral and ROI-based campaigns for sectors from human resources to real estate to education. Maffin, COO and senior strategist at tMedia Strategies, is one of the country's go-to commentators on the impact of accelerated technological change and innovation on the business and economic environment and can speak to every aspect of technology and resulting implications for the world in which we live.

One of Canada's podcasting pioneers, Maffin writes a blog that is followed by thousands of people in the media, technology and business communities around the world. He continues to report on national technology trends on CBC Radio and is the past host of todradio dot com and Real Life Chronicles.

Maffin's comprehensive understanding of Generation Y, high-velocity change and competition, hyper-innovation, and the accelerating pace of the world around us offer audiences an insider's viewpoint of what the world holds in store and what lurks around the corner, whether it's six months, a year, or ten years away.

From Rock Bottom to Rockin: A Journey of Mental Health and Recovery

Pierre A. Gauthier

In 2007, after 26 successful years as research analyst and project manager with Statistics Canada, Pierre decided to embark on a second career. Building on his education in Social Psychology and Certification in Neuro-Linguistic Programming (NLP), Pierre decided to return to his original passion: leadership development. He trained in Adult Education and became a Certified Integral Coach. He has been with the Canada School of Public Service since 2009. He is currently on the Faculty.

Dealing with Employee Performance Issues

Merge Gupta-Sunderji

Merge Gupta-Sunderji is a professional speaker, author, radio commentator, and consultant. Since 1988, she has presented to over 34,000 managers in four countries. Previously, she was the well-known voice behind the national CBC radio column The Softer Side of Business. She's an award-winning published author, writing for many well-known organizations and publications, including CGA Magazine. The second edition of her book Why Does the Lobster Cast Off Its Shell? was released in July 2009. She is also the author of an entire Leadership Series of educational audio CDs that cover specific and day-to-day leadership challenges faced by managers and supervisors. She is presently working on her latest book, Power Tools for Leaders: Practical Strategies and Tactics to Build People, a hands-on practical how-to guide for managers and supervisors.

Moving From Manager to Leader: Six Essentials of the Leadership Journey

Robert Harris

Merge Gupta-Sunderji is a professional speaker, author, radio commentator, and consultant. Since 1988, she has presented to over 34,000 managers in four countries. Previously, she was the well-known voice behind the national CBC radio column The Softer Side of Business. She's an award-winning published author, writing for many well-known organizations and publications, including CGA Magazine. The second edition of her book Why Does the Lobster Cast Off Its Shell? was released in July 2009. She is also the author of an entire Leadership Series of educational audio CDs that cover specific and day-to-day leadership challenges faced by managers and supervisors. She is presently working on her latest book, Power Tools for Leaders: Practical Strategies and Tactics to Build People, a hands-on practical how-to guide for managers and supervisors.

Strategic Communications (model)

Dr. Mark Federman

An unconventional, strategic thinker, Dr. Mark Federman brings three decades of experience as executive, manager, and consultant, spanning disciplines from research and development through strategic leadership. He is co-author of "McLuhan for Managers—New Tools for New Thinking" and author of many articles, keynotes, and playshop facilitations. Mark's research at the University of Toronto, "From BAH to ba: Valence Theory and the future of organization," offers leaders a wider range of possibilities for practical, humanistic decision-making, enabling effective responses to complex organizational challenges in environments of continual change. Mark is Dean at Toronto's Adler Graduate Professional School, creating a new master's degree in leadership and organization development.

Leadership in Complexity