Manager's Tools

Tools developed by the NMC:


Coaching Practices for Managers - PDF*

Coaching Practices for Managers is about evoking excellence in others. The eight practices included in this publication are practical, easy-to-use and can be implemented immediately by leaders at all levels, not only within your organization but in your personal life as well.


The NMC Network Start-up Toolkit - PDF*

This new toolkit is designed as a step-by-step approach and includes tips and ideas, sample letters, meeting agendas and other tools you might need to start a network of managers or to move your network forward.


Get Real: The Art and Power of Storytelling in Workplace Communities

The Art and Power of Storytelling in Workplace Communities book launch at the 2007 National Managers Community Professional Development Forum.


Facile... the art of cultivating leadership moments through facilitation

Facile proposes a business model to enhance the application of facilitation tools, techniques and practices to allow people, at all levels, to step up and take action as agents of change.


Tools for Leadership and Learning: Building a Learning Organization - PDF* (Third Edition - 2002)

The updated toolkit includes over 40 tools and practices that provide practical and easy to use methods for engaging others in dialogue and building a learning organization culture


Tools developed by others:


"Change and Difficult Conversations": A video developed by Environment Canada

In these times of uncertainty in the Public Service, Management will need tools to prepare them to have a difficult conversation with their employees. It is important to understand the emotions that change can bring and the foreseeable steps people experience when going through change.



GoC Jobs Marketplace and Alternation Forum for public service employees.


Managers Learning Roadmap - PDF*

This learning roadmap is for you! This publication will guide the creation of your learning plan by outlining courses and programs available from the Canada School of Public Service for all current and potential managers.


Mental Health First Aid in the Workplace - PDF*


Performance Management website

The Performance Management website aims to provide managers with the knowledge and confidence to act appropriately and in accordance with TBS performance management guidelines. It enables managers to identify performance challenges and to address them, with the required support mechanisms, e.g., tools, skill building, coaching, training, human resources/labour relations support, etc.


Disability Management Initiative

The Office of the Chief Human Resources Officer (OCHRO) has launched a new handbook for managers in the federal public service on all aspects of disability management: Managing for Wellness – Disability Management Handbook for Managers in the Federal Public Service. The handbook clarifies how to provide appropriate support to employees to help them maintain their health, and what to do when illness or injury occurs.


Office of the Commissioner of Official Languages Report: “Beyond Bilingual Meetings: Leadership Behaviours for Managers”
OCOL Self Assessment Tool Fillable PDF



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